Commited to your success

“I honestly expected Excelforce to be like any other payroll site; limited features, the inability to customize and horrible customer service where I am just another company code. I was ecstatic when I had my first conversation with our Rep. From day one, I knew I was more than just another client. Excelforce worked with our team to completely customize the site to make running payroll, keeping track of PTO and reviews and setting up deductions as easy as possible. The customer service is like nothing I’ve ever experienced before. Everyone I have spoken with has been courteous, helpful and pleasant. I used to dread contacting my former payroll company as I would sit on hold and be passed around among the customer service reps waiting for someone to have the answer. If you are looking for a payroll company to feel more like a part of your company’s team, than Excelforce is the payroll company for you!”

“At first we were a little apprehensive about leaving one of the "big national" names, but it has been a win-win over these past several years. Not just have we seen significant savings, the level of service is better than what we were experiencing. The response times when we have a question is incredible and our Client Representative is extremely attentive to our needs. Excelforce provides great service at a fair price, and that equals an excellent value to their clients.”

“I find that the customer service at Excelforce is outstanding. I am answered with the correct information on the spot most of the time. When an issue has to be researched, the answer comes back quickly. This is all done with the attitude of being happy to help out. ”

“My favorite part of working with Excelforce is all of their Reps are knowledgeable and respond quickly. No one has ever said to me -I don't know-Not my Dept- Just the opposite! they would direct my question to the proper department and follow up with me to make sure I got what I needed. The initial transition from our previous payroll provider went smoothly, we received proper training and guidance and were on track in no time.”